Privacy Policy

This Privacy Policy is published in accordance with the provisions of the Information Technology Act, 2000 and Rule 4(1) of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

This Privacy Policy applies to all users who access or use the website, mobile version (if applicable), or services of Ready Rasoi Foods.

The words “Ready Rasoi”, “we”, “our” and “us” refer to Ready Rasoi Foods, a food business operating under the laws of India, having its principal place of business at:

The words “you”, “your” or “user” refer to any person who accesses, browses, registers, purchases, or uses our website or services.

We are engaged in the business of ready-to-eat and dehydrated food products. We value your privacy and follow reasonable security practices to ensure your information is protected.

1. Types of Information We Collect

A. Personal Information

“Personal Information” means any information that can identify an individual directly or indirectly, including but not limited to:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment-related information
• Order history
• Any information voluntarily submitted by you

B. Sensitive Personal Data or Information (SPDI)

“Sensitive Personal Data or Information” shall have the meaning assigned under applicable Indian law, including:

• Financial information such as bank account, credit/debit card details
• Passwords
• Any other data classified as sensitive under law

Information freely available in the public domain shall not be considered SPDI.

2. Purpose of Collection

The information collected is used for:

• Processing and delivering orders
• Customer support and service requests
• Sending order confirmations and updates
• Marketing communications (only if consented)
• Improving website functionality
• Preventing fraud and unlawful use
• Legal and regulatory compliance

You may choose not to provide certain information; however, this may restrict access to certain services.

Payments are processed through authorized third-party payment gateways.

Ready Rasoi does not store complete debit/credit card information on its servers. Payment gateways use encryption and secure protocols for transaction processing.

We do not sell or rent your Personal Information.

We may share information in the following circumstances:

• With courier partners for order delivery
• With payment processors for transaction processing
• With service providers assisting in website hosting, analytics, or support
• With auditors, legal advisors, or regulatory authorities
• If required under law or court order
• In case of business transfer, merger, or restructuring

Only information necessary for the specific purpose is shared.

Our website may use Cookies to:

• Analyze website traffic
• Improve user experience
• Track browsing behavior for analytics

Cookies do not personally identify you unless combined with your Personal Information.

You may disable cookies through your browser settings; however, certain features may not function properly.

We may use third-party analytics tools such as Google Analytics for performance monitoring.

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Users are advised to review their respective privacy policies before sharing information.

We implement reasonable technical and organizational security measures including:

• SSL encryption
• Secure servers
• Restricted internal access
• Confidentiality obligations for employees and vendors

However, no internet transmission is completely secure. By using our services, you acknowledge inherent risks of online communication.

You are responsible for maintaining confidentiality of your account credentials.

We retain Personal Information only as long as necessary for:

• Order fulfillment
• Legal compliance
• Accounting and audit purposes
• Fraud prevention

Archived records may be retained as required by law.

You may request to:

• Access your Personal Information
• Correct inaccurate information
• Delete your information (subject to legal obligations)
• Withdraw consent

By accessing or using our website and services, you:

• Consent to collection and processing of your information
• Confirm you are legally capable under the Indian Contract Act, 1872
• Agree to this Privacy Policy and our Terms & Conditions